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Right of withdrawal

Consumers have a right of withdrawal under the following conditions if the consumer is a natural person who has made a transaction.

You have the right to cancel the purchase of one or more self-tests within 14 days without giving any reason.

For larger orders (more than 100 self-tests) you must contact Self Care (Theo Rolvink, Tel.: 0031 (0) 638441395, Email: info@selfcarebv.nl) within 14 days to exercise your right, including a clear statement, e.g. a letter by mail, fax or e-mail.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of withdrawal

When you cancel an order, we will refund all costs we have incurred from you, excluding shipping costs. For this refund, we will use the same payment method you used in the original transaction, unless otherwise agreed with you. We can refund you the money if we have returned all goods unused and in their original condition.

You must return the goods to us immediately, but not later than fourteen days after the date on which you inform us of the cancellation of this contract. The deadline is respected if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.